We have merged over to new system, reboot devices if unable to connect, if your using https:// in the server url then please switch to http:// ,let us know if there is any issues.

VOD will also need porting over to the new system so give it time to import all the content. Thanks

All our billing and payment links for Card payments go through our billing website here: https://billing.novea-hosting.com Simply select your billing cycle from one of the payment links that corresponds to your subscription on the billing website. When making a payment use your subscription username as the email on the payment form. Payments ... Read More »

For Sales & Support our more active hours are PM (uk time) Mon-Fri. Orders are processed in the order they come through. So although we often process orders quickly, at times there might be a delay.

Weekend Sales & Support hours are 8am-2pm (uk time) any orders/renewals or tickets after 2pm will be dealt with the next day. Thanks.